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\n As part of the recall process, ŠKODA Australia notifies registered owners of affected vehicles by mail. ŠKODA\n Australia urges all customers in Australia to contact our toll-free ŠKODA Recall Campaign Helpline on 1800 290\n 749 between 8:30am and 6:00pm Monday to Friday (AEDT) to update their contact details.
Alternatively,\n customers can submit an Online Owner Amendment Form by clicking here.\n
\n National Accreditation Authority for Translators and Interpreters
If you require\n interpreting assistance, please click here to access the\n National Accreditation Authority for Translators and Interpreters or call +612 6260 3035 to access the National\n Accreditation Authority for free translators and interpreters.
National Relay\n Service
Alternatively, the National Relay Service is an Australia-wide phone service for people\n who have a hearing or speech impairment, click here to\n access their website.\n
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\n Which fault/damage do the affected vehicles have?\n
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\n Which fault/damage do the affected vehicles have?\n
\n The affected vehicles have been fitted with frontal driver airbags that utilise non desiccated ammonium\n nitrate propellant contained in the inflator, produced by Takata.
A mandatory\n safety recall has been issued by the Australian Government for all vehicles installed with affected\n frontal Takata airbag inflators due to concerns that, if a faulty Takata airbag needs to be deployed in the\n event of an accident, the airbag can go off with too much explosive force, rupturing the airbag inflator\n housing, causing sharp metal fragments to shoot out and kill or seriously injure people in\n the vehicle.\n\n
\n \n What is the cause of the fault?\n
\n \n What is the cause of the fault?\n
The ACCC’s investigation concluded that Takata PSAN airbags without a desiccant (or drying agent) or with a\n calcium sulphate desiccant have a design defect. The Minister decided to issue a compulsory recall because,\n based on extensive evidence provided by the ACCC, as the airbag ages and is exposed to high temperatures and\n humidity, the PSAN propellant is exposed to moisture and degrades. If this happens, when the airbag is\n triggered and deploys (in a collision), it can deploy with too much explosive force, rupturing the airbag\n inflator housing so that sharp metal fragments shoot out and hit vehicle occupants, injuring or killing\n them. A subset of Takata airbags called ‘alpha’ have been identified as posing the highest safety risk of\n all the recalled Takata airbags. ŠKODA vehicles imported to Australia are not equipped with the Alpha\n airbag. According to the Australian Government, for non-alpha airbags in vehicles manufactured less than 6\n years previously, there is no immediate known risk with the airbag, but there will be in the future. For\n vehicles fitted with a frontal Takata airbag more than 6 years old, the Australian Government has stated\n that there is a risk of injury or death in the event of rupture of the airbag inflator.
\n\n \n What repercussions does the damage have?\n
\n \n What repercussions does the damage have?\n\n
According to the Australian Government, if a faulty Takata airbag needs to be deployed in the event of an\n accident, the airbag can go off with too much explosive force, rupturing the airbag inflator housing,\n causing sharp metal fragments to shoot out and kill or seriously injure people in the vehicle.
For\n vehicles fitted with a frontal Takata airbag more than 6 years old, the Australian Government has stated\n that there is a risk of injury or death in the event that the airbag inflator housing\n ruptures when the vehicle is involved in a collision. For non-alpha frontal Takata airbags in vehicles\n manufactured less than 6 years, there is no immediate known risk with the airbag, but there will be\n in the future. The Australian Government has stated that there is a risk of death or\n serious injury to people in the vehicle from when it reaches 6 years after its year of\n manufacture. The airbag inflator in these vehicles will need to be replaced before the airbag\n reaches 6 years old. The replacement will be carried out at no cost to you and will take\n approximately 30-40 minutes to complete.\n
\n \n Why is the Australian Government implementing this recall?\n
\n \n Why is the Australian Government implementing this recall?\n
A mandatory safety recall has been issued by the Australian Government for all vehicles\n installed with affected frontal Takata airbag inflators due to concerns that, if a faulty Takata airbag\n needs to be deployed in the event of an accident, the airbag can go off with too much explosive force,\n rupturing the airbag inflator housing, causing sharp metal fragments to shoot out and kill or\n seriously injure people in the vehicle.
Please refer to the Product Safety Australia\n website for more information: (
\n \n What is an airbag inflator?\n
\n \n What is an airbag inflator?\n
\n The airbag inflator is a device inside the airbag that contains a propellant that inflates the airbag in the\n event of an accident.\n
\n\n \n What is Ammonium Nitrate?\n
\n \n What is Ammonium Nitrate?\n
\n Ammonium Nitrate is the chemical used by Takata as the propellant to inflate the airbag in the event of an\n accident. All ŠKODA airbags are being replaced using alternative suppliers that do not use Ammonium\n Nitrate as the propellant for their airbag inflators. Affected inflators will be replaced with new\n inflators using an alternative propellant, Quanidine Nitrate (\"Guni\"). No ŠKODA vehicles are being fitted\n with “like for like” replacements as is the case with some other manufacturers.\n
\n\n \n What is the difference between an Alpha and Beta airbag inflators?\n
\n \n What is the difference between an Alpha and Beta airbag inflators?\n
\n A subset of Takata airbags called ‘alpha’ have been identified as posing the highest safety risk of all\n the\n recalled Takata airbags. ŠKODA vehicles imported to Australia are not equipped with the Alpha airbag.\n
According to the Australian Government:
\n\n \n Which company manufactured the airbag inflators that are being recalled?\n
\n \n Which company manufactured the airbag inflators that are being recalled?\n
\n Takata Corporation manufactured the airbags that are affected by the airbag inflator recall.\n
\n\n \n Which vehicles are affected by the fault/damage?\n
\n \n Which vehicles are affected by the fault/damage?\n\n
Certain ŠKODA models produced between 2013-2018, please refer to the table below.
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\n \n Are all vehicles affected by the fault/damage?\n
\n \n Are all vehicles affected by the fault/damage?\n
No, only vehicles with a Takata frontal driver airbag containing an inflator that uses phase-stabilised\n ammonium\n nitrate propellant without a desiccant and those that use a calcium sulphate desiccant.
\n\n \n How can I find out if my vehicle is subject to a Takata airbag recall?\n
\n \n How can I find out if my vehicle is subject to a Takata airbag recall?\n
To check if your vehicle is affected, please enter your Vehicle Identification Number (VIN) into the VIN\n checker tool on ŠKODA’s website: https://au.skoda.com.au/airbag-safety-recall/. You can\n locate your VIN at\n the bottom of your windscreen (as you look into the vehicle from the outside) or on your vehicle\n registration certificate issued by the vehicle registration body in your state or territory.
A full\n list of all vehicles is also available on the
\n \n Can I use the vehicle until it is checked/repaired?\n
\n \n Can I use the vehicle until it is checked/repaired?\n
Yes, the vehicle can be used until it is checked and/or repaired. According to the Australian\n Government,\n the risk of a defective Takata airbag rupturing arises between 6 and 25 years after it is installed in a\n vehicle. In areas of high heat and humidity, the risk of rupture arises between 6 and 9 years. This is\n why,\n for vehicles such as the affected ŠKODA vehicles that do not have Alpha airbags, the recall can be\n conducted\n in a staged process between now and the end of 2020.
\n\n \n Is there a danger for the consumers?\n
\n \n Is there a danger for the consumers?\n
The Australian Government has concluded that under certain conditions there is a risk of death\n or\n serious injury.
For non-alpha frontal Takata airbags in vehicles manufactured less than\n 6\n years, there is no immediate known risk with the airbag, but there will be in the\n future.\n For vehicles fitted with a frontal Takata airbag more than 6 years old, the Australian Government has\n stated\n that there is a risk of serious injury or death to people in the vehicle in the event that the airbag\n inflator housing ruptures when the vehicle is involved in a collision. According to the Australian\n Government, the risk of a defective Takata airbag rupturing arises between 6 and 25 years after it is\n installed in a vehicle. In areas of high heat and humidity, the risk of rupture arises between 6 and 9\n years.
No ŠKODA vehicle is equipped with an airbag from the Alpha population, which the\n Australian\n Government has prioritised for immediate replacement. Globally, there have been no incidents reported of\n a\n Takata airbag rupture in any ŠKODA vehicles. Nevertheless, the Australian Government has decided upon a\n mandatory recall for all vehicles equipped with Takata Airbag Inflators. This is why, for vehicles such\n as\n ŠKODA vehicles (which do not have Alpha airbags) affected by the Takata Airbag recall, the recall can be\n conducted in a staged process between now and the end of 2020.
\n \n My vehicle is listed as being subject to a ‘future’ recall, what does this mean?\n
\n \n My vehicle is listed as being subject to a ‘future’ recall, what does this mean?\n
This means that your vehicle is not yet currently under an active recall, but it will be in the future.\n In\n accordance with the ACCC Recall Notice, ŠKODA will initiate the recall of your vehicle in the future.\n The\n Recall Initiation Schedule specifies the dates on which the future recalls will become active.
\n\n \n When can I have my car repaired?\n
\n \n When can I have my car repaired?\n
Parts availability is currently being assessed and customers will be notified accordingly. Customer\n notifications will be prioritised based on vehicle age (oldest first) and location (areas with high\n humidity\n will be given priority). ŠKODA will contact you when your airbag inflator is to be replaced. When ŠKODA\n contacts you to inform you that the recall of your vehicle has been initiated, it is important that you\n follow the instructions contained in that communication to have the airbag replaced.
\n\n \n How long does the repair take and what precisely does the repair\n involve?\n
\n \n How long does the repair take and what precisely does the repair\n involve?\n
Upon bringing a vehicle in, if the parts are available, rectification will only take between 30-40\n minutes\n to complete, at no cost to you. Affected inflators will be replaced with new inflators\n using an alternative propellant.
\n\n \n Can I have the check/repair carried out all over Australia?\n
\n \n Can I have the check/repair carried out all over Australia?\n
Yes, all ŠKODA Dealers in Australia have been informed. ŠKODA has been taking steps to supply\n replacement\n parts as soon as possible. We request that customers await official communication from ŠKODA advising\n you to\n bring your vehicle in to have the airbag inflator replaced.
\n\n \n Do I have to make an appointment? \n
\n \n Do I have to make an appointment? \n
Yes, that's important. Your ŠKODA Dealer wants to ensure that your airbag inflator is replaced and that\n you\n are back on the road as soon as possible.\n
\n\n \n Is the replacement airbag inflator made by the same manufacturer? \n
\n \n Is the replacement airbag inflator made by the same manufacturer? \n
ŠKODA has sourced new airbag inflators from a range of suppliers, including KSS, TRW, Daicel and\n Autoliv.
\n\n \n Do inflators supplied by the alternative suppliers use the same ammonium nitrate propellant as\n Takata? \n
\n \n Do inflators supplied by the alternative suppliers use the same ammonium nitrate propellant as\n Takata? \n
No, all ŠKODA airbags are being replaced using alternative suppliers that do not use Ammonium Nitrate\n as\n the propellant for their airbag inflators. Affected inflators will be replaced with new inflators using\n an\n alternative propellant, Quanidine Nitrate (\"Guni\"). No ŠKODA vehicles are being fitted with “like for\n like”\n replacements as is the case with some other manufacturers.
\n\n \n Are loan vehicles available? \n
\n \n Are loan vehicles available? \n
Under certain special circumstances (for example, if there is an affected vehicle in a remote location\n or\n to assist customers who are elderly, infirm or disabled), loan vehicles or special repair arrangements\n will\n be made available upon request. In addition, in all cases, a loan vehicle or alternate transportation\n arrangements will be made available upon request if a vehicle is required to be left at a ŠKODA Dealer\n for\n more than 24 hours to replace the airbag.
\n\n \n I was in a crash and had a replacement airbag installed by a smash repairer. How can I tell if\n the\n replacement airbag is an affected Takata airbag? \n
\n \n I was in a crash and had a replacement airbag installed by a smash repairer. How can I tell if\n the\n replacement airbag is an affected Takata airbag? \n
Initially, we encourage you to contact the business that replaced your airbag and ask what type of\n airbag\n was fitted into your vehicle and where it was purchased from. If the airbag was purchased from an\n authorised\n ŠKODA Dealer, we will be able to identify if it requires replacement. Alternately, you can take your\n vehicle\n to any authorised ŠKODA Dealer who can check the type of airbag inflator that is installed in your\n vehicle.
\n\n \n I am a second-hand dealer/auction house what should I do? \n
\n \n I am a second-hand dealer/auction house what should I do? \n
You should check if any ŠKODA vehicle in your possession is subject to an ‘active’ or ‘future’ Takata\n Airbag Safety Recall by entering the VIN into the VIN Checker tool on ŠKODA’s website. You can also\n check if\n vehicles in your possession will be recalled in the future by viewing the
\n \n I am a wrecker/salvage yard owner, what should I do? \n
\n \n I am a wrecker/salvage yard owner, what should I do? \n
If you are a wrecker/salvage yard owner, you should check if there are any Takata airbag inflator parts in\n your possession that are subject to a Takata Airbag Safety Recall. To check if the part is under ‘active’ or\n ‘future’ recall, please check the VIN of the ŠKODA vehicle from which the part was removed, on the VIN\n checker tool on ŠKODA’s website. Once confirmed, the salvage/auto-recyclers should contact All Auto\n Recalls\n by email info@allautorecalls.com.au who will facilitate the\n collection/return of Affected Takata Airbag\n Inflator. The following details are required:\n
\n • the name of the person or business holding the part;
\n • relevant details of the part including quantity, type;
\n • vehicle VIN (where possible);
\n and any other relevant information that will assist All Auto Recalls to facilitate the safe retrieval of the\n part from the salvage and/or auto-recycler’s possession.\n
\n Salvage/auto-recyclers must not sell the removed Affected Takata Airbag Inflator.\n
\n \n I am a wrecker/salvage yard operator and I have removed a Takata airbag inflator affected by the\n Takata airbag recalls, what should I do? \n
\n \n I am a wrecker/salvage yard operator and I have removed a Takata airbag inflator affected by the\n Takata airbag recalls, what should I do? \n
\n You must not sell the removed Takata airbag inflator. Please contact All Auto Recalls by\n email\n info@allautorecalls.com.au who will facilitate the\n collection/return of Affected Takata Airbag Inflator. The\n following details are required:\n
\n • the name of the person or business holding the part;
\n • relevant details of the part including quantity, type;
\n • vehicle VIN (where possible);
\n and any other relevant information that will assist All Auto Recalls to facilitate the safe retrieval of the\n part from the salvage and/or auto-recycler’s possession.\n
\n \n I have an un-registered vehicle in my possession, what should I do?\n
\n \n I have an un-registered vehicle in my possession, what should I do?\n
If you have an unregistered vehicle, you can enter the VIN into the ŠKODA VIN checker tool available on\n ŠKODA’s website: https://au.skoda.com.au/airbag-safety-recall/.\n Alternately Please contact our toll-free\n ŠKODA Recall Campaign Hotline on 1800 290 749, between 8:30am and 6:00pm Monday to Friday (AEST) for\n assistance.\n
\n\n \n Can I sell a ŠKODA Vehicle that is classified as being under active recall?\n
\n \n Can I sell a ŠKODA Vehicle that is classified as being under active recall?\n
\n Second-hand dealers and auction houses must not sell a ŠKODA vehicle that is under active recall until\n the\n recall has been completed. This requirement does not apply to private sales. Please contact our\n toll-free\n ŠKODA Recall Campaign Hotline on 1800 290 749 between 8:30am and 6:00pm Monday to Friday (AEST) or an\n authorised ŠKODA Dealer for airbag replacement. This will be conducted free of charge.\n
\n\n \n Can I sell a ŠKODA vehicle that is classified as being under future recall?\n
\n \n Can I sell a ŠKODA vehicle that is classified as being under future recall?\n
\n Second-hand dealers and auction houses can sell a vehicle that is classified as being under ‘future’\n recall\n provided they comply with their obligations under the ACCC Mandatory Recall Notice, including notifying\n the\n prospective purchaser that the vehicle will be subject to a Takata recall by ŠKODA in the future. For\n your\n obligations, please visit the ACCC Product Safety Australia website:\n https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall\n for more information. This\n requirement does not apply to private sales.\n
\n\n \n If I have further queries, who can I contact? \n
\n \n If I have further queries, who can I contact? \n
You can contact our toll-free ŠKODA Recall Campaign Hotline on 1800 290 749, between 8:30am and 6:00pm\n Monday to Friday (AEST) or visit our website:
\n http://www.skoda.com.au/owners/airbag-safety-recall.\n\n
\n \n What if I require translators or interpreters? \n
\n \n What if I require translators or interpreters? \n
You can contact the National Accreditation Authority for Translators and Interpreters (NAATI) on (02)\n 6260\n 3035 for free of charge translators and interpreters, between 9:00am and 5:00pm Monday to Friday.\n
\n\n \n I have a hearing or speech impairment, how do I obtain\n assistance? \n
\n \n I have a hearing or speech impairment, how do I obtain\n assistance? \n
Please visit the National Relay Service website at:
\n \n What if I am no longer the owner?\n
\n \n What if I am no longer the owner?\n
If you are no longer the owner of this vehicle please complete the online Owner Amendment Form on our\n website: https://au.skoda.com.au/contact-us/ or email us at
Last updated: 9 June 2021
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